Download Secure Telehealth Client Software PDF Print E-mail

 

Note:  You must download the correct version (6 or 7) referenced in your instructions.

 

Version 6 Client Software (Windows)

Version 6 Client Software (Mac)

 

Version 7 Client Software (Windows)

Version 7 Client Software (Mac)

 

iPad/iPhone procedure for version 7 meetings appears below

1. Go to  App Store and click the magnifying glass.

2. Type OmniJoin in the search bar then choose "Brother Omnijoin V7" 

5. Tap "Get" and "Install"

6. Choose US - English then accept the terms of service

7. Do not Login.  Instead, Tap "Join an Existing Meeting" on the same screen.

8. Enter the Meeting ID and the Password

9. Tap the empty screen to get four icons across the bottom

10. Tap "Layout" (second from left) and choose "Video Only"

11. To leave the meeting, tap the arrow in the upper right corner of the screen

 

 

 

Download Zoom H.323 client for Windows(Ky Medicaid customers)

 

Download Zoom H.323 client for Mac (Ky Medicaid customers)

 

Download Omnijoin V7 Messaging Client (Windows)  Only download if instructed

Download Omnijoin V7 Messaging Client (Mac)       Only download if instructed.

 

Windows support issue:   Error "Selected video device requires custom video format"

Click the Windows search box (lower left)

Type "Privacy" and choose Privacy Settings, then click "Camera"

Turn the setting on for "Let apps use my..." camera hardware and microphone"

 

Instructional Videos

1. Omnijoin install - Mac

 

Last Updated on Thursday, 09 August 2018 16:50